WE TRANSFORM OPERATIONAL BURDENS INTO OPERATIONAL EXCELLENCE

Our world-class client support services takes the issues of client/product support and transforms them into one of your strongest selling points: White Glove Customer Service

LEADING THE INDUSTRY

IN CALL RESPONSE

SUPPORT SERVICES

AVERAGE WAIT TIME

SUPPORT SERVICES

ANSWERED UNDER
30 SECONDS

SUPPORT SERVICES

FIRST TICKET TOUCHES FULLY RESOLVED

SUPPORT SERVICES

CUSTOMER SATISFACTION RESOLUTION RATE

24/7/365

NETWORK MONITORING & PROACTIVE PROBLEM RESOLUTION

We resolve over 60% of all digital signage problems before our customers even call us.

One of the biggest challenges with digital signage is supporting hundreds or thousands of screens distributed throughout a region, the country, the world.

You can’t always watch your screens. Problems can occur when no one from your company is there to see it, but your customers are. Edge Device Monitoring (EDM) is a service that allows us to monitor dozens of conditions on your network including connection, power, images and files, tampering, and more. Almost two-thirds of all problems will be corrected before you call us.

We will be available on your schedule, even holidays. At some point, you or your customers will need to call for support. When they do, you can count on us to answer the call.

TIER 1 TO TIER N SUPPORT

WORLD-CLASS NETWORK OPERATIONS CENTER (NOC)

Our NOC allows us to manage and monitor multiple networks, customers, servers, and CMS platforms at a single time. We would love to have you come visit our Mason, Ohio, facility and see what we do for our current clients.

WE PROVIDE ACTIONABLE DATA ANALYTICS

We can create customizable charts and graphs of the data that’s important to you.

PRIVATE LABEL SUPPORT FOR YOUR SIGNAGE EFFORTS

We provide digital signage support for some of the largest, most recognized brands in the world. You’ve dined in their restaurants, bought your groceries at their stores, and are more likely to be wearing their fashions than any other brand. In fact, odds are you have walked past networks we support multiple times this week or month.

SUPPORT SERVICES
  • We operate and support these networks in the most effective method possible.
  • We provide the highest level of customer service.
  • We provide the service you want and even answer the phone representing your brand.

WE HAVE PARTNERSHIPS TO PROVIDE THE SERVICES YOU NEED

WE HAVE PROVIDED GLOBAL SUPPORT FOR SOME OF THE LARGEST RECOGNIZED BRANDS IN THE WORLD

SUPPORT SERVICES
SUPPORT SERVICES
SUPPORT SERVICES
SUPPORT SERVICES
SUPPORT SERVICES
SUPPORT SERVICES
SUPPORT SERVICES
SUPPORT SERVICES
SUPPORT SERVICES

OUR CUSTOMERS SAY THINGS LIKE…

  • Prior to our visit to Top Gun, how we were going to continue digital signage support was unclear. When we left the Top Gun Network Operations Center that afternoon it was clear they are the only choice!

    – Dave Caruso | Operations Manager
    indoorDirect

  • What Top Gun Digital Signage Support has done for us in the last nine months is superhuman! Your support is superior to anything we have experienced in the past.

    – Lee Blackwood | Managing Director
    PRN

TALK TO US

GIVE US A CALL. DROP US A LINE. DON’T WORRY, WE’RE NOT STALKERS. LET US HELP IF YOU THINK WE CAN.

  • This field is for validation purposes and should be left unchanged.

5155 Financial Way,
Mason OH, 45040

Call us (877) 217-3703

FOLLOW US HERE

GET OUR NEWSLETTER

  • This field is for validation purposes and should be left unchanged.

© 2019 Top Gun Sales Performance  |  Privacy Policy