INCREASING REVENUE WITHOUT INCREASING HEADCOUNT
HAVE YOU EVER SAID SOMETHING LIKE…
- I need more new business leads entering the top of my funnel
- It’s difficult to consistently focus on driving new business quality leads and sale
- My highly compensated account executives hate prospecting
- I need a cost effective way to make my reps more productive
DRIVING CONSISTENT RESULTS IS AN ART AND A SCIENCE
To manage an effective call center you need
- Team Development
- Messaging
- Performance metrics
- Accountability
- Controlling cost of sales ops
IT TAKES MORE THAN A DESK AND A PHONE
Is the deck stacked against you?
Get some reps and train them. Get some phones and make some calls. Sounds easy, right? Unless the call center is your sole focus, it will certainly get lost in the day-to-day shuffle.
Keeping your team focused and motivated requires constant attention.
FOR TOP GUN, RUNNING A CALL CENTER COMES NATURALLY
As a Sales Learning and Sales Technology company, call centers are a natural fit for us. We are constantly training our clients’ best reps, so training our people to be your best reps is easy. Plus we’ve got experience managing technology for thousands of other people and devices across the country.
Merge our learning with our technology and you’ve got a great call center that’s driving solid leads and even better results.
THE CHALLENGE
Do you want… More:
- Quality Leads
- New Accounts
- Productivity
Confidence
that you’re doing it right
SALES AREN’T WHERE THEY NEED TO BE AND THE LEADS JUST AREN’T THERE
Prospecting and your sales team
You need more new accounts and to feed more prospects into the top of your sales funnel. It’s been said that your sales reps should constantly be prospecting. But is it worth it?
Your highly compensated reps are far too expensive to spend their time
on such low-return work.
They don’t like it. They don‘t do it.
You need a considerably less expensive resource, driven and managed on a daily basis to make 100 calls per day. You need them to research, contact and profile new prospects.
Send the warm and hot leads to your reps; everyone will be happier.
WE CAN HELP
We enable our clients
to excel at what they do best.
We take care
of the rest.
LEAD GENERATION
Sourcing data lists, training the outbound rep, daily call goals and metrics, producing highly-qualified leads.
INSIDE SALES SUPPORT
We help increase the effectiveness of your field reps by providing them with support. We also service and develop your smaller or newer accounts.
SPECIAL CUSTOMER PROJECTS
Need 16,000 customers called and surveyed? Want to know who buys your product within your 22,000 prospects? Not a problem!
CUSTOMER SUPPORT SERVICES
We provide best-in-class customer support for your products and services. We care for your customers as if they were our own.
TECHNICAL PRODUCT SUPPORT
Some of the largest companies in the world use our technical support center as their own. We answer the phone in their name. Our call and problem resolution stats are world-class.
A DEMONSTRATED ABILITY TO PERFORM
11
Top Gun ISRs
84
Million in Sales
12
Million in Profit
0
Added Headcount
1
Happy Customer
RESULTS: INSIDE SALES REPS
Working with Panasonic, Top Gun provided 11 inside sales support personnel to assist their geographically distributed Area Sales Managers (ASMs).
The role of the ISR was to act like an ASM that never leaves their desk. They found and closed new incremental business in accounts that were considered “2nd tier” or too small for the focus and energy of the ASMs.
The ISRs prospected and developed accounts, closed the business and then fulfilled the orders through resellers that were part of the distribution strategy
And did we mention
84 million in sales?
WE KNOW WHAT YOU NEED…
FLEXIBLE INVESTMENT MODELS
Different companies need different approaches to solving their issues:
- Fixed Monthly Cost
- Incentive-based
- Creative hybrids to fit your needs
HIGHLY SKILLED PROFESSIONALS
You want to be sure that the people representing your company are the best. Your team will be well trained.
We read scripts, we engage.
TECHNOLOGY AND DATA
We leverage all available resources for you:
- 3rd-Party Databases
- Web-based Results Reporting
- VOIP Phone Technology
- Consumer Touch Points
VARIABLE HEADCOUNT
Headcount is a challenge for many companies. Sales and Sales Support are areas where the demand ebbs and flows. We can help you meet those demands:
- Full-time, Dedicated Resources
- Campaign-oriented calls
- Match Resources with Demand
And most of all,
RESULTS!
OUR CUSTOMERS SAY THINGS LIKE…
There is no way we would have met our Sales Goals without Top Gun’s Professionalism and assistance.
Marca Armstrong
Panasonic
Top Gun provides great Lead Generation and inside sales support. We continually receive high quality, sales-ready leads across all of our vertical markets and product categories.
Larry Wilson
NCA
Top Gun provides more leads and higher quality leads at a lower cost than any of the other companies we have worked with in the past.
Mike McMahon
Panasonic
My sales team fights over the leads generated by the outbound team at Top Gun.
Joe Marez
Insight
about Top Gun Sales Performance and the Author
Top Gun Sales Performance
Based in Mason (Cincinnati), Ohio, is focused on helping medium and large companies increase their sales capabilities without increasing their headcount. Top Gun provides tools, training, technology, and outsourced resources needed to build a best-in-class selling organization. These services include training for your selling professionals, inbound and outbound call center for lead generation and customer support, sales specific IT support (CRM, customer facing applications), and media and event production services.
J Steven Osborne
Founder and CEO of Top Gun Sales Performance. Early in his career he served as a team leader for GE in their IT and Customer Support Center. As CEO of Top Gun, Steve works directly with top executives to help them solve their pressing issues. Top Gun Sales Performance provides lead generation services and inside sales support to some of the world’s best-known companies.
